Frequently Asked Questions
Everything you need to know about our iconic New York City bags and accessories.
What materials are Manhattan Portage bags made of?
Our bags are primarily constructed from high-quality 1000D CORDURA® nylon fabric, known for its extreme durability and water resistance. We also offer specialized collections featuring waxed canvas, vinyl, and recycled materials.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their gear sooner.
What is your return and exchange policy?
We accept returns and exchanges on unused items in their original condition within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return.
Do Manhattan Portage bags come with a warranty?
Yes, most of our bags are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship. This ensures your bag remains a reliable companion for years to come.
How should I clean and maintain my bag?
We recommend spot cleaning with a damp cloth and mild soap. For CORDURA® fabrics, avoid machine washing or drying, as this can damage the protective coating and structural integrity of the bag.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.